Privacy Policy
LightBox Photo Booths respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit an inquiry, book our services, or communicate with us.
1. Information We Collect
We may collect personal information that you provide to us, including:
- Name
- Email address
- Phone number
- Event date
- Event location or venue
- Event type
- Guest count
- Package preferences
- Messages or details submitted through our contact forms
- Payment or booking-related information
We may also collect limited technical information through our website, such as browser type, device information, pages visited, and general website usage data.
2. How We Use Your Information
We use your information to:
- Respond to inquiries
- Prepare quotes
- Confirm availability
- Communicate about bookings
- Provide photo booth services
- Create and deliver online galleries
- Process deposits and payments
- Send event-related updates
- Improve our website, services, and customer experience
We may also use your contact information to follow up about your inquiry or booking. You can ask us to stop contacting you at any time.
3. Photo Galleries and Event Media
As part of our service, we may create digital photo galleries for events. These galleries may include photos taken by guests at the event.
Gallery links may be shared with the client or event organizer. Clients are responsible for sharing gallery links appropriately with their guests.
We do not sell event photos or personal information.
4. Payments
Payments may be processed through third-party payment providers such as Stripe. We do not store full credit card details on our own systems. Payment providers process payment information according to their own privacy and security policies.
5. Sharing of Information
We do not sell, rent, or trade personal information.
We may share limited information with trusted service providers when needed to operate our business, such as:
- Payment processors
- Website hosting providers
- Email or communication tools
- Gallery or file delivery platforms
- Internal booking and administrative tools
We may also disclose information if required by law or to protect our rights, safety, property, or business operations.
6. Marketing Communications
If you submit an inquiry or book with us, we may contact you about your inquiry, booking, or related services.
We may also send occasional promotional or follow-up communications where permitted by law. You can opt out of marketing communications at any time by contacting us.
7. Cookies and Website Analytics
Our website may use cookies or similar tools to help the website function, understand visitor activity, improve user experience, and support advertising or analytics.
You can disable cookies through your browser settings, though some website features may not work properly.
8. Data Retention
We keep personal information only as long as reasonably necessary for business, legal, accounting, booking, and customer service purposes.
Event galleries and related files may be retained for a limited period after the event, unless otherwise agreed.
9. Security
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no website, email system, payment platform, or online storage method is completely secure.
10. Accessing or Correcting Your Information
You may contact us to request access to the personal information we hold about you, ask for corrections, or request that we delete certain information where possible.
Some information may need to be retained for legal, accounting, fraud prevention, or legitimate business purposes.
11. Third-Party Links
Our website, emails, or galleries may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third-party services.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
LightBox Photo Booths
Email: info@lightboxphotobooths.com
Website: www.lightboxphotobooths.com
Phone: +1 (416) 844-0508